Contact

Talk to a person.

We read everything that comes in and reply as quickly as we can. If your question is about a specific ride, telling us the date and the pickup address helps us find it straight away.

Ways to reach us

Who handles what

Support, billing and accounts

support@rofaz.co
Ride questions, a charge you do not recognize, refunds, or account help.

Drivers

support@rofaz.co
Approval, documents and payouts.

Privacy, legal and copyright

support@rofaz.co
Our full terms and privacy policy are in the Legal Center, and copyright notices go through the DMCA page.

Where we operate

New Jersey, and expanding. Not sure if we reach you? Ask.

Business details

Rofaz Limo Services LLC, operating in New Jersey. Our designated copyright agent is registered with the United States Copyright Office (details).

In an emergency, call 911 first. Email is not monitored around the clock and is the wrong channel for anything urgent or unsafe. Tell us afterwards and we will act on it.

What to include

The date of the ride, the pickup address, and the email on your account. With those three we can usually find the trip on the first reply instead of the third.